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Delhi is expected to record a population in the range of 28-30 million by the year 2041. To meet their requirements and to resolve numerous problems p
Digitalisation has the potential to boost local economies and people’s quality of life. However, citizens’ mistrust can prevent large-scale adoption and slow the public innovation curve. This brief categorises public mistrust into three groups and highlights examples. It proposes a cultural framework comprising a number of key actions that public administrations can implement to enhance communication and foster citizen engagement in digitalis
